Privacy Policy & Data Protection
At cobyh.com, we are deeply committed to protecting your privacy and safeguarding your personal and commercial data. This Privacy Policy outlines how we collect, store, utilize, and protect your information when you browse our website, use our e-commerce features, or communicate with our supply chain team.
1. Information We Collect
To provide efficient supply chain management, purchasing agent services, and custom logistics, we collect the following types of information:
- Account Data: Your name, company name, email address, phone number, and account login credentials created through our platform.
- Transaction and Sourcing Data: Product specifications, part numbers, blueprint uploads, chat messages, or shipping addresses required to fulfill your orders.
- Technical Data: Anonymized IP addresses, browser types, and usage data gathered via secure website cookies to improve our platform’s user experience.
2. How We Use Your Data
We utilize your information strictly to execute your requested services and maintain data security:
- To process sourcing requests, verify factory capabilities, and arrange logistics carriers.
- To communicate directly with you during order quotes, shipping updates, and billing consultations.
- To secure your transactions and monitor our platform against fraudulent activity or cyber-attacks.
- We never sell, rent, or trade your personal or corporate data to external third-party marketing companies.
3. Data Storage and Infrastructure Protection
To protect your sensitive business records and contact information:
- All data transmitted to or from cobyh.com is encrypted using industry-standard SSL/HTTPS technology.
- Your information is securely deployed on premium, enterprise-grade cloud servers. To prevent targeted malicious attacks, our specific hosting infrastructures and exact software versions remain entirely confidential.
- We only retain your personal data for as long as necessary to fulfill trade obligations, complete financial audits, or satisfy governing international trade laws.
4. Payment Security & Third-Party Sharing
- Financial Confidentiality: cobyh.com does not collect or store your private bank logins or credit card numbers. Online transactions are tokenized through certified external gateways.
- Necessary Sharing: We only share data with essential third parties required to complete your trade orders—specifically, verified local factories to produce your goods, and your chosen logistics providers or couriers to clear customs and deliver your packages.
5. Your Rights and Choices
Depending on your geographic location, you hold full authority over your data. You may contact us at any time to:
- Access the specific personal or company data we hold about you.
- Request updates, corrections, or revisions to outdated account information.
- Request the permanent deletion of your account and related historical sourcing files from our systems.
6. Updates to This Policy
We reserve the right to amend or update this Privacy Policy at any time to align with changing global data protection laws or corporate modifications. Revised policies will take effect immediately upon being published on this page.
7. Contact Our Data Protection Team
If you have any questions regarding this Privacy Policy, wish to review the personal information we hold, or want to request the permanent deletion of your trade records from our cloud network, please contact us formally at:
📧 Email: solutions@cobyh.com